How post-placement care helped us identify and remedy a hire that didn’t meet expectations for Sharpe Group
A recruitment relationship tested after placement – and strengthened by proactive post-placement support, fast action and open communication.
found within two weeks
Supporting Sharpe Group with specialist HVAC recruitment
Sharpe Group is a recognised leader in the mechanical, electrical, ventilation and air conditioning industries throughout Ireland and the United Kingdom.
With its Head Office in Belfast and offices in London, Bolton and Edinburgh, the company works across commercial, education, health, industrial, public building, retail, scientific, sport and leisure markets.
Sharpe Group approached Vincent Gurney to recruit for a Contracts Supervisor role within its Ventilation team.
End-to-end support helped identify an unforeseen issue quickly
Vincent Gurney had placed a Contracts Supervisor with Sharpe Group following a careful selection process.
The candidate was initially considered a good match for both the role and the company culture.
Pre-screening
Candidates are carefully screened for skills, experience, personality, work ethic and values before placement.
Regular check-ins
Candidates and employers receive check-ins at one week, one month, three months and six months post-placement.
Issue identified
During the early stages of employment, an issue emerged and Sharpe Group decided to terminate the candidate’s employment.
Immediate response
Vincent Gurney acted quickly to find a replacement candidate who was a better fit for Sharpe Group.
Fixing an unsatisfactory hiring experience
Vincent Gurney used feedback from Sharpe Group to adapt the recruitment approach and find a stronger replacement.
- Identified issues with the initial hire during one of our regular post-placement calls
- Used feedback to adapt our recruitment approach accordingly
- Found three more compatible, high-quality candidates within two weeks for Sharpe Group to review
- Facilitated and supported the candidate selection process
- Placed a better candidate with Sharpe Group, free of charge
found within two weeks
A difficult situation turned into a positive result
Vincent Gurney’s post-placement care helped identify the issue early, respond quickly and support Sharpe Group through a replacement recruitment process.
With over 25 years of combined recruitment experience, we know that every candidate we place is as complex as the job their hired to do. Sometimes incompatibilities don’t reveal themselves until some time has passed.
Sharpe Group’s experience demonstrates how well our post-placement care helps us monitor and ensure client and candidate satisfaction with longevity.
No one in our diligent recruitment team will say they’ve done their best unless the client and the candidate are 100% happy with the results.
We are glad this recruitment journey has ended on a positive result, and we have been able to show Sharpe Group that Vincent Gurney is a recruitment agency that they can depend on, every step of the way.
Vincent Gurney has provided outstanding client care throughout the entire recruitment process. The truest test of the quality of any supplier is revealed when things go wrong, as much as when things go right.
Our initial candidate selection didn’t work out as expected but Vincent Gurney were proactive and efficient in their response and found us someone even better, quickly. Communication was open and honest at every stage, which was refreshing and reassuring.